Sample - Foam Spirit Industrial Limited

Sample Policy

Stock and Custom Sample

Do you need further samples to confirm the quality and models? We are very happy to provide assistance on this. We offer both Free stock samples and customized samples for your choice. Samples can be provided immediately, so that you can make a quick evaluation for your project soon.

Free Samples

You don’t need to pay for the samples we have in stock, you will receive our samples delivered at your door very fast after you paid the logistics costs .

Non-Free samples

  • Samples require change density, appearance (Color, Shape, Pore, Size);
  • Require adding specific additives or other processing techniques.
  • Require production moulds;
  • Require imprint or labeling;
  • Out sourcing packaging material;

Always, we do not charge any sample fee. you could get our free samples with small courier cost. but it is considered between operating costs, and we will require a certain cost for the following situations.

Refund Policy

Basic refund:
100% refund for samples under $50;
50% refund for samples $ 50 ~ $ 200;

Refund method: deduct the corresponding amount directly from the order or return it directly in cash.

Cases not included:
Logistics costs for samples delivery;
Sample involves additional mold costs (multiple);
Unnessary repeat sampling that caused serious production losses;
You did not specify the return treaty in the contract with the sales;
No order after you sampling;

How do I get a sample ?

Please contact our sales to confirm the sample materials, standards and delivery time you need;
Do you need customized samples? If yes, please provide design documents or references.
Our sales will contact you as soon as possible to confirm all the details of the samples.